Who We Are

who we are

We Help Our Loved Ones Live Safely Where They Are Happiest:
At Home

Who we are

We Help Our Loved Ones Live Safely Where They Are Happiest:
At Home

Our Story

We know how it feels to be in your shoes. Evercare was born out of a grandson’s struggle to find the right care for his grandmother. Like many families, we have experienced firsthand the difficulties in finding our loved ones exactly the right care, delivered to a high standard, that fits around us.

So, we decided to take the matter into our own hands.

We started Evercare in 2016 to offer a different approach to health care services. Ageing and disability does not have to mean staying in hospitals or nursing homes. Evercare's team of specialist health care professionals delivers personalised home care services that enable our clients to live a happier and healthier life, in comfort, and with independence.

Evercare was born

Teamed up with Prudential and Cigna

Listed in the Top 50 Healthcare Startups by Galen Growth Health Tech Summit

Selected as Partner For Social Welfare Department’s CCSV Scheme.

Selected for Cyberport Incubation Programme.

Launched Hong Kong’s first Home Care Certification Programme with The Hong Kong Polytechnic University

Launched Hong Kong's first in-home COVID-19 testing, certified for all cross-border travel

Staffed COVID testing personnel for quarantine hotels, elderly care homes, and major international schools

Launched mobile app for Evercare caregivers

Won 1st Hospital Authority tender

Launched 1st major partnership with a private hospital to provide medical staffing services

Partnered with government recognised labs to offer 1,000 free onsite PCR tests at care homes

Conducted over 3 million PCR tests

Published Evercare Reports - data-based healthcare insights and analysis

Received the 2023 DHL/SCMP Hong Kong Business Awards

OUR Values

We want to build a different type of health care company that focuses on building an effective and nurturing home care experience, and prioritises the happiness and wellbeing of our patients and team. Here are the values that guide our decisions and shape everything we do as a company and the way in which we serve our clients:

Family First

At Evercare, family always comes first. We come to work every day to help our loved ones live safely at home. Caring begins with looking after our team, so that in turn, they can spread joy and compassion. It’s part of building a culture that gives back.

Technology to Pioneer Change

We are on a mission to deliver better health care for the elderly, and we are constantly challenging the status quo. By combining the power of technology with personalised human touch, we don't just care more, we can care better.

Freedom with Responsibility

To continually improve the caregiving experience, we give our teams the autonomy to do whatever is needed to deliver exceptional care.

1% Better Every Day

Caregiving can be a long and challenging journey, but you don't need to travel alone. We are here to partner with you and deliver a caregiving experience that gets 1% better every day.

We Do Whatever it Takes

Like any good caregiver, we roll up our sleeves and dive into new roles and tough situations. If we see something that can be done better and have the ability to do it, we’ll make it happen.

Commitment to Excellence

When it comes to our loved ones' health, good is just not good enough. We strive for excellence at every touch point, delivering best-in-class service and a client experience that exceeds all expectations.

HOW EVERCARE WORKS

Learn how we use a high-tech and high-touch approach to deliver the best home care solutions wherever our patients are.

Meet OUR TEAM

We are a dedicated team of care specialists, engineers and forward-thinking executives, investing our years of experience and medical expertise into a fast-paced startup driven by purpose.

Our team is made up of thousands of professional, licensed caregivers who are passionate about bringing the best possible care to your home. We have a thorough understanding of our caregivers' skills and experience, which enables us to provide our clients with highly tailored and effective care. Behind the scenes, our highly responsive administrative and technical teams ensure you are matched with the best service for you, the moment you require it.

Join Us

As a husband and wife team, family is at the center of everything we do. We’re building Evercare for our own parents and grandparents, and for yours, too. As they get older, and walk a little slower, they deserve world-class care and comfort. At Evercare, family always comes first.