Our Advantage

our advantage

Home Care Support Designed to Make Your Lives Easier

Get better care, save time and improve your wellbeing in the comfort of your home.

Chat With a Specialist

our advantage

Home Care Support Designed to Make Your Lives Easier

Get better care, save time and improve your wellbeing in the comfort of your home

Chat With a Specialist

1. Strict Recruitment Criteria

Pain point:

It's hard to trust a stranger with your loved one's health and safety.

Our solution: We interview each caregiver 1-on-1 to ensure they have not only strong technical skills and medical knowledge, but also the necessary empathy and interpersonal skills to deal with the elderly and their families.

2. Responsive Customer Service

Pain point:

Lack of support in case of urgent needs.

Our solution: Our team is on-call 7 days a week, 365 days a year, so you never have to deal with unpredictable situations alone. They are measured on how fast, helpful, and empathetic they are to our clients.

3. Fast Matching Within 24 Hours

Pain point:

Waiting for a match is stressful when there is an urgent need.

Our solution: We typically match you with an appropriate caregiver within 12-24 hours with the help of detailed caregiver profiling and technology.

4. Guidance From Experts

Pain point:

The first experience with home care can be overwhelming.

Our solution: We have a team of experts who will offer guidance for those who are new to home care, from finding the right caregiver to assessing hospital-to-home needs.

5. Transparency In Who You Get

Pain point: It's frustrating when there is no transparency as to who will show up to care for your loved one until they arrive at your home.

Our solution: You will get a copy of your caregiver's profile in advance for peace of mind with who is caring for your loved one.

6. Seamless Online Payment

Pain point:

Dealing with outdated payment methods is a waste of time.

Our solution: Unlike traditional agencies who still send invoices to be settled manually, we use technology so you can review your booking and pay online instantly.