SERVICE PLANS
Wound Care
Professional wound cleaning and dressing from a nurse.
✓ Suitable for surgical wound sites or minor lacerations
$499
per month
MEDICAL ESCORT
Expert assistance to and from your medical appointments.
✓ Mobility assistance and transportation arrangement
$499
per month
HOME CARE (4 hours/session)
Comprehensive support with all your daily needs.
✓ Ideal for seniors or individuals with specialised needs
$499
per month
ACTIVATE YOUR PLAN NOW
Ready to start your home care journey? Input your details and HKBN activation code in the following form to begin booking your services.
START FINDING CARE IN 4 EASY STEPS
1. Select and purchase your plan on HKBN's website or app
2. Use the activation code received via SMS or email to fill in the above form to activate your plan
3. After successful verification, you will receive an email in 1-2 days to fill in your booking request and details
4. You will be notified via whatsapp once your booking is confirmed and you have been matched with a caregiver
Why Home Care?
Expertise
Enjoy undivided attention from highly skilled health professionals.
Skip the queues
Receive hospital quality care without leaving your home
Tailored matching
Get matched with a suitable caregiver based on your personal needs and preferences.
Large caregiver pool
Gain a peace of mind with over 30,000 thoroughly vetted caregivers on our platform.
HKBN x Evercare Home Care Service Plans
HKBN x Evercare's Home Care Service Plans are for Hong Kong Broadband (HKBN) customers and is provided by Evercare Health Limited.
For more information, please refer to the below terms & condition:
FAQ
1. How can I activate my plan?
- Customers must first purchase their desired plan through HKBN’s website or app. You’ll then receive an activation code via SMS or email. Next, enter the activation code along with your personal details in the above form. After successful verification, you’ll receive an email within 1-2 days with instructions to start booking service.
2. How can I book services?
- You can book services by submitting the "Evercare Service Agreement Form". The form must be submitted within 90 days of receiving the activation code.
3. How far in advance should I book my service?
- Services must be booked at least 7 days in advance. If you need to book with less notice, an urgent matching fee of HKD $500 applies.
4. Can I rollover unused services to the next month?
- Unused services will be forfeited and cannot be rolled over to the next month.
5. What are the Case Manager Consultation and Nutritionist Consultation, and when can I use them?
- The premium plans includes two consultations with a Case Manager and two with a nutritionist. A Case Manager Consultation involves personalised support and guidance on the most suitable ways to arrange care for based on the patient's condition. A Nutritionist Consultation will give individuals an understanding of recommended lifestyle changes and dietary modifications. These consultations can be scheduled at any time during the 12-month contract period, based on availability.
